Frequently Asked Questions
Shipping
Where do you ship?
I currently ship within the United States only.
How long does shipping take for print-on-demand products?
All print-on-demand products are made to order through my fulfillment partner. Please allow 2-5 business days for production, plus 3-5 business days for shipping. Total delivery time is typically 5-10 business days. Orders are shipped via USPS, FedEx, or DHL depending on the product and destination.
How long does shipping take for original artwork?
All original artwork is carefully packaged and handled by me personally. Please allow 2-3 business days for preparation and packaging before shipment. Original paintings then ship via USPS Priority Mail (1–3 business days) or Priority Mail Express (1–2 business days). You will be able to select your preferred shipping speed at checkout.
How much does shipping cost for print-on-demand products?
All print-on-demand orders ship free within the US!
How much does shipping cost for original artwork?
Shipping costs for original pieces are calculated at checkout based on size, weight, and destination. Originals are carefully packaged and insured for safe delivery.
Returns
What is your return policy for print-on-demand products?
All print-on-demand products are made to order and cannot be returned or exchanged unless the item arrives damaged or defective. If your order arrives damaged, please contact me within 30 days of delivery with photos and I'll make it right!
What is your return policy for original artwork?
Original pieces are final sale. If your painting arrives damaged, please contact me within 48 hours of delivery with clear photos of the damage. Upon verification, a full refund will be issued — no return necessary.
Original Artwork
Do you take commissions or custom orders?
I don't offer commissions or custom orders — I focus exclusively on the original works and products available in my shop. Each piece is created from my own imagination and creative vision!
Community & Support
How can I support you besides buying your artwork?
Thank you so much for asking — it truly means the world! Here are a few ways you can show your support:
- Follow & share my work on social media and tag a friend who loves fantasy art
- Explore my other creative work — I also run DrawnNearCreations, a small Christian shop where I make Bible-inspired art and faith-based tools and activities — all available as instant digital downloads!
- Browse my Amazon Wishlist — I have a wishlist of art supplies if you'd ever like to contribute: View Wishlist
- Sign up for my emails to stay in the loop on new releases and updates
Every bit of support helps me keep creating! 🎨
For full details, please review our Shipping Policy, Return & Refund Policy, and Terms of Service.